Terms & Conditions

Welcome to Bigshops.com. These Terms and Conditions govern your use of our website and services. By accessing or using Bigshops.com, you agree to be bound by these terms.

1. Introduction
Bigshops.com is an online shopping platform that provides a wide range of products to customers across India. By using our services, you agree to comply with these Terms.

2. User Account
You may need to create an account to place orders.

You are responsible for maintaining confidentiality of your login details.

Bigshops.com is not responsible for unauthorized access to your account.

3. Products and Pricing
All product details, images, and prices are displayed as accurately as possible.

Prices are inclusive/exclusive of GST (mention clearly on your site).

We reserve the right to change prices or discontinue products without prior notice.

4. Orders and Acceptance
Orders are confirmed only after successful payment or order confirmation (for COD).

We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.

5. Payment Terms
We accept the following payment methods:

UPI (Google Pay, PhonePe, Paytm)

Debit/Credit Cards

Net Banking

Cash on Delivery (COD)

All payments must be completed before dispatch (except COD orders).

6. Shipping and Delivery
We deliver across India.

Estimated delivery time: 3–10 business days (may vary).

Delays may occur due to logistics, weather, or unforeseen circumstances.

Shipping charges (if any) will be shown at checkout.

7. Returns, Refunds & Cancellation
Customers can request returns within [7/10] days of delivery.

Products must be unused and in original packaging.

Refunds will be processed within 5–10 working days.

Certain items (like personal care, perishables) may not be eligible for return.

8. Cash on Delivery (COD) Policy
COD is available for selected locations.

Bigshops.com reserves the right to disable COD for certain users or orders.

9. User Conduct
You agree not to:

Use the website for illegal activities

Provide false information

Attempt to harm or disrupt the website

10. Intellectual Property
All content on Bigshops.com (logos, text, images, graphics) is owned by Bigshops.com and protected under applicable laws.

11. Limitation of Liability
Bigshops.com is not liable for:

Indirect or incidental damages

Delays caused by third-party delivery partners

Losses due to unauthorized account use

12. Privacy Policy
Your personal information is handled as per our Privacy Policy.

13. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City, e.g., Thanjavur].

14. Changes to Terms
We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

15. Contact Us
For any questions, contact us at:
Email: support@bigshops.com
Phone: +91 7200824009